Customer Service

How can we help you?

Choose a topic to find the help you need.

Knowledge Base
Answers to our frequently asked questions are just a click away.
Order Tracking
Find your tracking details to track your package.
Returns & Exchanges
We can make exchanges and returns easy and hassle free.
Finance Options
With so many ways to pay, our finance options have you covered.
Custom Fitting
Book in for a custom fitting with one of our experts.
Best Offer
Learn how you can make us an offer we can't refuse.
Store Locator
Use our store locator to find your nearest store.
Security & Privacy
We will always handle your personal information securely and carefully.

Can't find an answer?

Our friendly team are always here to answer your questions.

Send us an email
Send us a message and read our answer when it's convenient for you.
Talk to a person
Give us a call on 03 9614 8806 for any online enquiries or contact a store directly.
Start a chat
Use our chat window and you might get your answer without having to talk to anyone.