At The House of Golf, we believe buying golf equipment should be about more than just price.

When you shop with us, you'll benefit from:

• Australia's leading golf brands – Shop the latest clubs, balls, apparel, footwear and accessories from the world's biggest golf manufacturers.
• Expert advice – Our experienced team can help you choose the right equipment for your game, whether you're a beginner or a seasoned golfer.
• Custom fitting specialists – Get fitted with the latest technology to find clubs that suit your swing and maximise performance.
• The Players Club rewards – Earn points on eligible purchases and unlock exclusive member benefits.
• Price Match Guarantee – Shop with confidence knowing we'll do our best to match eligible prices from authorised Australian retailers.
• Online and in-store support – Browse online, visit one of our stores, or speak with our team for personalised assistance before you buy.

Our website is updated regularly to reflect product availability, however stock levels can change quickly.

Products may be:

• In Stock – Available to purchase and ready for dispatch.
• Available to Order – Sourced from one of our suppliers after your order is placed.
• Pre-Order – Reserve upcoming product releases before they become available.
• Out of Stock – Temporarily unavailable.
  

If an item becomes unavailable after you place your order, we'll contact you as soon as possible with an update and discuss the available options.

Stock levels can vary between our retail stores and online warehouse.

If you're planning to visit a store, we recommend contacting the store beforehand to confirm availability, particularly for high-demand products or limited releases.

If your preferred store doesn't have the item you're looking for, we may be able to:

• Transfer stock from another location.
• Arrange delivery to your home.
• Order the product from one of our suppliers.

We work closely with our suppliers to provide accurate product descriptions, specifications and images.

Occasionally, manufacturers update products, colours, packaging or specifications without notice, so the item you receive may differ slightly from the images displayed on our website.

If you have any questions about a product before purchasing, our team is always happy to help. Whether you need advice on sizing, specifications, compatibility or choosing between products, we'll help you make an informed decision.

Found the same product advertised for less by an authorised Australian retailer? We'll do our best to match it.

Our Price Match Guarantee applies to eligible products and authorised Australian retailers. Exclusions may apply, including clearance products, pricing errors and marketplace sellers.

Our Best Offer feature is how you request a Price Match Guarantee.

If you find the same product at a lower price from an authorised Australian retailer, simply click the Best Offer button on the product page and submit your offer. If your request meets our Price Match Guarantee criteria, we'll beat the competitor's price—no fuss and no complicated process.

To be eligible:

• The product must be identical (same brand, model and specification).
• The product must be in stock and available for immediate purchase from both retailers.
• We must be able to verify the competitor's price and availability.
• The competitor's advertised price must include any applicable shipping costs and, for international retailers, currency conversion, freight and GST where applicable.

Best Offer isn't available:

• During sale periods or on sale products.
• On products where the offer is below our cost price.
• On prices reduced through coupons, loyalty rewards or membership discounts.
• When the competitor's price can't be verified or isn't available to the general public.
  

When a Best Offer is accepted, it becomes your final purchase price and can't be combined with any other discounts or promotions. If purchasing in-store, fitting fees may apply where applicable. Accepted offers must be completed within 48 hours.

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To protect brand value and maintain consistent pricing across authorised retailers, some manufacturers prohibit online price advertising.

Instead of displaying a price, we'll invite you to request a personalised quote.

Brands that commonly have online pricing restrictions include:

• Titleist
• PING
• Scotty Cameron
• Selected FootJoy products

This doesn't mean these products can't be purchased online—it simply means we're unable to publicly advertise the price.

If you're comparing products or considering a larger purchase, our team can also provide package pricing and product recommendations where available.

Be among the first to own the latest golf equipment.

Many new product launches are available to pre-order before their official release date. Placing a pre-order reserves your item and ensures it's dispatched as soon as stock arrives from the manufacturer.

Please note:

• Release dates are provided by the manufacturer and may change.
• Your order will be dispatched once stock is received.
• If your order contains both pre-order and in-stock items, it may be shipped separately depending on availability.

If a product isn't available on our website or in-store, we may be able to source it directly from one of our suppliers.

Specific orders are ideal for products that:

• Aren't part of our regular range.
• Are temporarily unavailable.
• Are available from the manufacturer but not currently stocked.

Lead times vary depending on the supplier and product availability. We'll provide an estimated timeframe before confirming your order.

As these products are ordered specifically for you, special orders may be subject to different cancellation and return conditions.

Many golf clubs can be built to your exact specifications.

Whether you need a different shaft, grip, loft, lie angle or club length, we can order clubs customised to suit your game. We recommend booking a Custom Club Fitting to ensure your specifications are tailored to your swing.

Common custom options include:

• Shaft upgrades and flex options.
• Grip type and size.
• Club length adjustments.
• Loft and lie angle adjustments.
• Set composition changes.

Custom-built clubs are manufactured to your requested specifications and typically have longer lead times than standard stock.

As custom orders are made specifically for you, they generally cannot be cancelled, exchanged or returned unless they are faulty or do not match the agreed specifications.

We accept a variety of secure payment methods for both online and in-store purchases.

Online payment options include:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay
• Union Pay
• Zip

All online transactions are securely processed using industry-standard encryption to protect your personal and payment information.

The payment methods available to you may vary depending on your device and checkout method.

Use this text to provide answers for your most commonly asked questions.

Use this text to provide answers for your most commonly asked questions.

Use this text to provide answers for your most commonly asked questions.

Use this text to provide answers for your most commonly asked questions.

Use this text to provide answers for your most commonly asked questions.